smspup Mobile

Services

Coverage and Roaming

Coverage

SMSPup Mobile uses our network partner Vodafone, so this means that you get great coverage all around Australia.

Global Roaming

Global Roaming makes it easy to take your number with you when you’re travelling overseas. With use in over 90 countries, you can stay in touch with family and friends without the endless search for payphones and phone cards.

To ensure Global Roaming is activated, contact Customer Support to have this feature enabled AT LEAST 48 HOURS PRIOR TO DEPARTURE. This makes the whole process as easy and seamless as possible.

Please be reminded that Global Roaming is charged at a different rate. To find out the correct charges please contact us and confirm these charges before choosing to activate the service. These charges are estimated and may change due to exchange rates.

Before contacting Customer Support click here to read the Global Roaming Fact Sheet

Add-ons and Extras

Call Forward

This service allows you to re-direct incoming voice calls to a nominated phone number of your choice.

Call Minder

If this service is activated, unanswered calls are forwarded to an automated message service, giving the caller the opportunity to have their phone number sent via SMS to your mobile phone.

Call Barring

You can choose to restrict outgoing and or incoming calls.

Call Screen

If you're in a meeting, busy playing golf or relaxing on holidays and don't want to be disturbed by incoming calls, Call Screen is ideal for you! With Call Screen, incoming calls are automatically re-directed to an answering service where an operator will typically capture the name and number of a caller and forward these details to you via SMS.

Call Conferencing

This feature allows you to conduct a conference call for up to 8 participants in one call. The call initiator must remain for the duration of the call otherwise the call we be disengaged. This function is only available on handsets that allow for conference calls.

Call Waiting / Call Hold

You can choose to utilise the call waiting function for those times when you're already on the phone and someone else is trying to contact you. If call waiting is activated, callers won’t hear the 'busy' tone if they try to call you and you are on another call. Instead the phone will continue to ring and a notification will be presented to you on the screen of your handset, giving you the option to put your current call on Call Hold and answer the new call. Call Hold allows you to then revert back to the original call whenever you choose.

Calling Line Identity (CLI)

Your SMSPup Mobile service will identify the caller by the phone number used to make the call provided the caller has not 'blocked' their identification.

GPRS

To send, receive or forward a picture message, connect to the Internet or send, receive or forward email, your handset needs to be GPRS capable and configured to the SMSPup Mobile network. GPRS (General Packet Radio Service) is a data protocol technology designed to deliver high-speed data services over GSM networks. With GPRS enabled you can surf the web, receive information services and download ringtones to your handset. For GPRS setup instructions, contact Customer Support.

Each text message allows you 160 characters to type and send to anyone with a compatible mobile phone.

Mobile Internet and Email

With SMSPup Mobile, once GPRS is enabled on your handset, you’re free to surf the world wide web anytime of the day. You can also send and receive email using our service, handset permitting.

Voicemail

Voicemail is available to all SMSPup Mobile customers and is great if you are on your phone when someone rings, too busy to talk, or simply just missed a call. Callers can record a brief message with details of the call for you to listen to at your convenience. You can set up your own voicemail greeting or choose from a number of pre-recorded greetings. To start using voicemail now, simply call 121 and follow the prompts! And the best thing is you won’t be charged for a caller to record and leave you a voicemail message.